Track 2 of Manager Certificate Series

Manager Certificate Series: Track 2 A Manager’s Guide to Discipline and Documentation A key role for any manager or supervisor is to ensure employees meet the expectations for appropriate and lawful conduct at work. Dealing with problematic behavior and taking...

Track 1 of Manager Certificate Series

Manager Certificate Series: Track 1 First Time Manager: Understanding a Manager’s Role Most new managers don’t realize how much their new role differs from that of an individual contributor. Often, they have misconceptions about what managing entails, and they may be...